01
Call and schedule
You call (844) 796-3584 or book online. We ask what you are seeing: water stains, smoke in the room, a leaning stack, a smell. That tells us whether to send a standard repair truck or an emergency crew. Most Milford appointments are booked within 24 to 48 hours.
02
Full inspection
A technician inspects the firebox, damper, flue, crown, flashing, and cap, and runs an inspection camera down the flue. We check for creosote buildup, cracked chimney crown, damaged chimney liner, and spalling brick. The inspection takes 45 to 90 minutes and you get photos of everything we find.
03
Written scope and price
We hand you a written scope with a fixed price before any work starts. You see exactly what gets repaired, what materials we use, and how long it takes. No pressure, no same-day-only discount games. If a repair can wait until spring, we will tell you that too.
04
The repair itself
Most jobs run one to three days. Crown and flashing repairs are usually done in a single visit. Relining, tuckpointing, and masonry rebuilds take longer because mortar needs cure time. We protect your roof and landscaping, and we clean up every day before we leave.
05
Final test and walkthrough
We run a smoke test, check the damper and draft, and confirm no water intrusion at the flashing. You get a walkthrough of the finished work, care instructions, and our workmanship warranty. If anything is not right, we come back. That is the whole deal.